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Systems in practice

Real workflows, described as business problems first. Where a build is unfinished, it says so.

Built and running

Lead-to-Client System

My own GoHighLevel build. Leads get lost or mishandled when intake, discovery bookings, reminders and follow-up sit in separate places.

Built
CRM pipeline and tags, lead intake form, 15-minute discovery calendar, lead capture workflow, booking confirmation and reminders, cancellation and no-show workflow, proposal-to-onboarding workflow and dashboard.
Evidence
Full write-up on Notion.

Enquiry → intake form → discovery booking → reminders → cancel or no-show follow-up → proposal → onboarding

Read the full case study ↗
Client work

Client Lifecycle Management

Client delivery gets inconsistent when contracts, communication and onboarding depend on manual coordination.

Approach
An onboarding flow designed across GoHighLevel, Dubsado and HubSpot for a fast-growing service business.
Why it matters
Every new client gets the same clear start, so delivery stays consistent as volume grows.
Evidence
Full write-up on Notion.
Read the full case study ↗
Client work

Enrollment and Participant Tracking

Programme and participant records get hard to coordinate as numbers and reporting needs grow.

Built
An Airtable enrollment pipeline, a Google Apps Script follow-up system, and automated quarterly career-update forms.
Aim
Structured records, clearer tracking and repeatable follow-up.
Evidence
Walkthrough available on request.

Details shared on request, client name withheld

Deployed

Automated Job Research

Manual job research is repetitive and hard to keep up week after week.

Built
A Python job scraper that runs on a schedule through GitHub Actions.
Shows
Custom automation and problem-solving beyond no-code setups.
Evidence
Code on GitHub.
View the code on GitHub ↗

Client names are withheld unless a client has agreed to be named. Supporting work includes HubSpot, Asana and Fathom automations, a Google Sheets engagement tracker, and scheduling and financial tracking support.

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